faq's

Claims Review Process

If a claim is partially or completely denied; what is the appeal process?

Please see your Explanation of Benefits (EOB) for instructions and the required form to be completed and returned. For additional questions, please contact customer care at 800.807.0400.

Note: Members enrolled in the Religious Medical Trust please refer to your Trust Benefit Booklet for your benefits or contact customer care at 800-807-0500.

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