Health Benefits and Claims
Do I need to call for Pre-Certification for Hospitalization?
If you are scheduling a hospitalization, you must call for pre-certification. Please call the toll-free number on the back of your medical ID card. In an emergency situation, you or a family member must call within two working days of admission. If you do not call for pre-certification or if you fail to call after an emergency admittance, your benefits will be reduced.
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